Important Hotel Information
- The property is refreshing the Lower Lobby, Main Lobby and Mezzanine Level. Work is limited to weekdays, 9am - 4pm and the refurbishment is scheduled to complete in mid-November 2009. All hotel services are operating normally.
Reviews
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Good Location but SMALL Rooms
10/31/2008My wife, 8-year-old and i stayed here for 8 days in october. our overall experience was good, but we wouldn't stay at the alana doubletree again. this ...
My wife, 8-year-old and I stayed here for 8 days in October. Our overall experience was good, but we wouldn't stay at the Alana Doubletree again. This hotel is in good condition. The staff is very kind and courteous. The pool was small, but worked for us. Important note about pool, if you?re looking to sit in the sun, one half of the available patio space and the entire pool are in the shade (of the building) for the entire afternoon. While the hotel is non-smoking, people still disregard the law and the hallways often smell of smoke. The three elevators are microscopic in size but lightning fast. The rooms are also very small. The shower/tub is literally a half tub into which you have to ?climb? (big step). If you?re looking to take a bath, this isn?t the hotel. The only restaurant on the lowest level has a VERY expensive buffet breakfast or normally priced ala carte menu. The big plus of this hotel is that the room rates were half of what the Hawaiian Village was asking. This hotel is also on a very busy street (Ala Moana) so police/fire sirens are very frequent. The location is excellent. . . adjacent to Ft. DeRussy and its beautiful parks. 15 minute walk to the beach. 10 minute walk to the major shopping districts. Next time we?ll look to stay in a hotel that offers a larger more normal sized room.
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Great Place
10/23/2008We stayed at the doubletree for 4 nights and had a great experience. the hotel was clean, friendly, and met all of our needs. the location was great, we were ...
We stayed at the Doubletree for 4 nights and had a great experience. The hotel was clean, friendly, and met all of our needs. The location was great, we were within walking distance and bus transportation for many things. The hotel staff was most helpful with shuttles and taxis. Would most definetly stay there again and would recommend it to anyone!
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Poor Experience
09/23/2008The hotel was a big disappointment. construction was going on directly outside our door with loud drills at 9pm while we were trying to sleep. in addition, there were asphalt ...
The hotel was a big disappointment. Construction was going on directly outside our door with loud drills at 9pm while we were trying to sleep. In addition, there were asphalt grinders working from 7pm-7am doing a complete road resurfacing project the entire week we stayed. Was able to switch rooms but was disappointed in the ""whatever"" attitude of the staff when discussing our experiences with them. Finally, the activity coordinator was not welcoming and didn't appear to either have much knowledge or willingness to help us plan our activities during our stay. Will never stay there again!
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Watch for extra fees
08/20/2008Watch out for extra fees. hotel charges $ for parking, $ for internet access and $ for a roll away bed. this nearly doubled the overnight stay cost. hotel is good other than ...
Watch out for extra fees. Hotel charges $ for parking, $ for internet access and $ for a roll away bed. This nearly doubled the overnight stay cost. Hotel is good other than that.
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Friendly staff, clean room, 10 min walk to beach
02/11/2008Room and staff were fine. staff were friendly including maintenance crews. pool was ok. fitness area were 1 operating treadmill and 2 bikes (really don't consider that as a ...
Room and staff were fine. Staff were friendly including maintenance crews. pool was ok. fitness area were 1 operating treadmill and 2 bikes (really don't consider that as a fitness center). Directions throughout building need updating; many point to incorect locations (business center, convenience store). Hope you are not the unfortunate person that gets the room with the ice dispenser outside the door. Concierge?s desk was always empty, only attendant at front desk was available for directions, assistance. It was a short walk from areas that visitors would want to see, but would prefer a location with something fun to do within the same block. Seems management has not attention to detail and if you looked into the office on the second floor that was visibile you would also say disorganized.